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E-Commerce Glossary

Provided by Steffan Klein and 3D3.com, Content Partner for the SME Toolkit

A quick look at words you may come across when dealing with e-commerce. Experts often hide behind incomprehensible words to make even simple issues appear complex and difficult - something you cannot do without them. Well, with ShopFactory you can. But here are some of those terms that you will run into again and again, anyway.

Browser:  Software that allows you to read information and navigate on the Internet: The most important ones are Internet Explorer and Netscape.

Domain name:  A Web site address that belongs exclusively to you and takes people straight to your Web site, wherever it is stored on the Internet.

Download:  When you transfer information from the Internet to your computer.

E-commerce:  While there are many definitions for e-commerce, for me it's simply selling goods and services via the Internet.

E-mails:  Electronic messages that are sent over the Internet, similar to letters.

Encryption:  A process in which information is scrambled so no unauthorized person can read it.

FTP:  File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Good shop building software takes care of this for you. But specialized programs can often do a better job.

Font:  The name of a style of text.

HTML:  The name of the programming language used to create web pages. Shop building software will take care of this - so there is no need to know it.

Internet:  A worldwide network of computers.

Internet Service Provider:  A company that gives you access to the Internet.

Merchant:  Someone who sells goods.

Merchant account:  A bank account that allows people to accept credit card payments.

Meta tags:  Special information embedded in web pages, which allows search engines to index and classify your web site better.

Modem:  A device that lets one computer talk to another computer via the telephone line.

Network:  Several computers hooked together so the can exchange information with each other.

Online:  When you have an active connection to the Internet.

PGP:  Software that encrypts important information so it can be sent over the Internet securely. PGP stands for Pretty Good Privacy - and goes up to military garde encryption.

Real-time payment service providers:  An online service that will process credit card transactions for you - for a commission.

Redirect URL:  A Web site address that belongs almost exclusively to you - and finds your Web site no matter where it is stored on the Internet.

Search engine:  A Web site that helps you find other Web sites on the Internet.

Shop building software:  Computer program that allows you to build a shop for the Internet.

SSL:  Software called Secure Sockets Layer that encrypts information before sending it via the Internet. It is included in all browsers.

Traffic:  The amount of  information being passed around the Internet.

Upload:  Transferring information from your computer to the Internet.

URL:  Universal Resource Locator - the technical term for 'Web site address'.

Web host:  A company that rents out space on the Internet to allow you to place web pages on it.

Web page:  A 'page' on the World Wide Web.

Web site:  A 'page' or group of 'pages' on the World Wide Web.

Web site address:  The address for a web site - so you can find it on the Internet with your browser.

World Wide Web:  All web-sites on the Internet combined - used also as term for Internet.

 

 

Copyright © 2001 - 2016, Steffan Klein. All Rights Reserved.
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